365体育|平台

                                 

                                End User Support Engineer

                                Requirements: Desktop Support , Market Data, VDI, windows 10


                                Location:Stamford, CT

                                Job Type:Full Time

                                Salary: $60k - $80k


                                Description of Responsibilities

                                We are a prominent financial services firm with offices in Connecticut, looking to hire a junior desktop support engineer to join our team.? As our users are getting accustomed to working remotely, you will be supporting these users in ensuring devices are functional.? This role is paramount to business teams successfully being able to trade, communicate and conduct meetings.??


                                Responsibilities:

                                ·?????????Provide quality customer service when interacting with all associates.

                                ·?????????Imaging, setup, and deployment of Desktop Computers and PC Peripherals.

                                ·?????????PC software installations and support for Microsoft applications shrink-wrapped applications, development tools, internal applications, Bloomberg, Reuters, and other market data applications.

                                ·?????????Support, troubleshooting, repair or replacement of PC Hardware, and related peripherals.

                                ·?????????Setup weekly meetings via Video Conference, WebEx Audio, and Screen Content Sharing.

                                ·?????????Troubleshooting and remediation of software related issues via Service Now ticketing system.

                                ·?????????Support and Deployment of standard corporate Mobile Devices.

                                ·?????????Develop and improve strong customer service, communication and technical skills.


                                For more information, please feel free to contact me at pkurra@www.tlbmnz.cn?

                                Apply for this job

                                                              Mobile Games

                                                              society

                                                              explore

                                                              image

                                                              Finance

                                                              Second-hand housing

                                                              Super League

                                                              Blog

                                                              explore